TEMPLE REEF GRAND CRU

At Anglers hub Trading LLC, we are committed to delivering your favorite products as quickly and securely as possible. Please review our shipping options below for more details.

UAE Shipping:

• Standard Delivery:
  For orders within the UAE, we offer a fast and reliable delivery service.
  Delivery Time: 1-3 business days.
• Shipping Cost:
  Orders above 300/- AED qualify for free shipping. For orders below this amount, a flat shipping fee of AED 20/- will be applied at checkout..

Order Processing:

• Orders are processed within 1-2 business days from the time of purchase.
• Orders placed on weekends or public holidays will be processed on the next working day.

Tracking Your Order:

Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor the delivery status of your package in real time.

Delays:

While we strive to deliver within the stated timeframes, external factors such as customs processing or extreme weather may occasionally cause delays. If this occurs, we will notify you immediately and work to resolve the issue.

Customs & Duties:

For international orders, additional customs fees, duties, or taxes may apply depending on the destination country’s regulations. These costs are the responsibility of the customer and are not included in the product price or shipping fees.

At Anglershub Trading LLC, we want you to be fully satisfied with your purchase. If, for any reason, you are not happy with the products you receive, we offer a straightforward return and refund process.

1. Return Eligibility

• Items must be unused, in their original packaging, and in the same condition as received.
• You have 7 days from the date of delivery to initiate a return.
• Clearance or sale items are non-refundable unless damaged or defective upon arrival.

2. Return Process

• To start a return, email us at anglershub5253@gmail.com with your order number and reason for the return.
• Once your return is approved, we will provide return shipping instructions.
• Please note, return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

3. Refunds

• Once we receive your returned item and inspect its condition, we will process your refund.
• Refunds will be issued to the original payment method within 7-10 business days after the return is approved.
• Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).
• If customer received a product with free shipping but are not satisfied and wish to return it, The customer will be responsible for covering the original shipping cost that was waived at the time of purchase. This amount will be deducted from your refund or will need to be paid separately before processing the return. Shipping charges will reflect as RESTOCKING FEES in the return invoice.

4. Exchanges

• If you need to exchange an item, follow the return process and place a new order for the desired product once your refund is processed.

5. Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 48 hours of receiving the product with photos of the damage. We will arrange a replacement or a full refund at no additional cost.

6. Non-Returnable Items

• Items such as bait, consumables, or custom products are not eligible for return unless defective.

Return & Exchange Guidelines:
 We accept returns or exchanges under the following conditions:

     1. Products must be in original, unused condition with all packaging intact.

     2. No specific damage will be accepted on the following products:

          Lures (No scratches, bends, or missing parts)

          Rods (No cracks, breakage, or scratches)

          Lines (Unopened and unused)

          Reels & Accessories (No signs of usage or damage)

Non-Returnable Items:
    1. Returns or exchanges will not be accepted for:

     2. Products damaged due to misuse or improper handling.

    3. Items showing wear & tear, physical damage, or modification after purchase.

    4. Custom-made or special order items.

Note on Return Validity:
Returns will not be accepted for invalid reasons such as:

"Size is too large" or "Size is too small" — as all product sizes, measurements, and specifications are clearly mentioned in the product description.

Customers are requested to kindly check the product details carefully before placing an order.

Returns related to sizing issues will only be considered if the size was not mentioned or incorrectly mentioned in the product description provided by Anglershuib.

Need Help Before Purchase?
We are always happy to assist!
Our support channels are open for any inquiries regarding product details, sizes, or specifications. Please feel free to reach out to us before making a purchase — we are here to help you choose the right product.